Showing Parts Connections Online
Dell's Website and Intel Linkage Something we found interesting while writing an article on assembly to order in SAP SCM and Dell. http://sapplanning.wordpress.com/2009/07/04/assemble-to-order-and-dell-and-apple/ We were on the Dell website, when we noticed they have
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Using Online Video for Service and Repair
Videos for iMac Repair As we described in our previous post, we recently had a hard drive in our iMac crash. After learning of the $420 dollar charge, and the inability of the Apple Store to put in the model that we wanted. _____________________________ Reliability
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Auto Service Parts Websites a Problem
Caught in a Time Warp It is always amazing to come upon a technology that is so amazingly underutilized. This would be the case for service parts online databases. The Story We needed a door handle assembly part for a 1997 Honda Accord. First we started with eBay, which
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Arena Solutions and Where Used View
Arena Demo We have been using the demo system that was nicely provided by Arena Solutions, and we found a very interesting feature called the where used view. What this allows you to do is find where a component is used and then select that parent component. Something
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BOM and MTBF and Product Structure
MTBF and the Product Structure In our previous post we discussed the different vendors and services offered for reliability testing and prediction. One of the important issues with relation to MTBF management is the product structure. The product structure is the hiera
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Service Part Maintenance Databases
Service Part and Service Maintenance Database Background Service parts require extensive documentation because of the need to capture information from service calls. Successive service calls (in addition to other research performed by the service technicians). This is
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Service Parts Databases and eBay
Some History on Parts Databases Back in the 2000 at the top of the tech boom, a company called Aspect Technology was purchased by supply chain software company i2 Technologies. Aspect Technology had developed an extensive parts database and the idea was that i2 woul
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