SAP SPP as of SCM 7.0
SAP's Current Focus on SPPSAP has placed significant new development behind SPP as of the last few versions. What must be frustrating is how this is not translating into many new implementations. We think part of the reason is the inherent lack of interest in service ma
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The Reality of Automotive Service Parts
New Information In a previous post we wrote about the inefficiency of automotive service parts networks. http://spplan.wordpress.com/2009/05/15/auto-service-part-networks-are-a-mess/ The line of reasoning of the article was that manufacturers were unnecessarily out
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Automotive Dealers Mostly Useless
Money for Nothing The degree to which dealers are "taking it easy" is evident in the latest Consumer Reports survey where despite the overwhelming advantages of being part of a dealer network, dealers on average provide a customer experience that is 7% lower than that o
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Target Stocking Level
What is a Target Stocking Level?The first time we heard of Target Stocking Level was on an MCA project. This is the actual output of the Strategy module of MCA SPO. We have listed a short definition from MCA's SPO Glossary. "TSL is the quantity available to meet demand
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Why Auto Service Part Networks Are a Mess
Big Problems in Automotive Service Networks In our previous post we discussed the problems with how automotive service parts websites are dominated by dealers. We also discussed how this is inefficient and why these web sites should be centralized and either managed b
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APICS is Selling an Illusion
This article has been moved given that it affects supply chain generally and not just service parts planning. It can be accessed here. http://supplychainconcepts.wordpress.com/2009/11/15/apics-is-selling-an-illusion/
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Auto Service Parts Websites a Problem
Caught in a Time Warp It is always amazing to come upon a technology that is so amazingly underutilized. This would be the case for service parts online databases. The Story We needed a door handle assembly part for a 1997 Honda Accord. First we started with eBay, which
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Is SAP PLM for Real?
Pushing SAP PLM For some time SAP has been promoting its product lifecycle management (PLM) solution. We should say at the outset that we don't find the term PLM very useful. Yes there are lifecycle implications to the software, however this category of software could
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Who is Tops in Service Parts Management?
Internet Searching for Parts Excellence Lets start off by discussing what we originally intended to do in this post. We thought we would do some Internet research and easily find some of the best service parts management companies and describe what they were doing that
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Where Are the Books on Service Parts Planning?
Book Availability We have written a number of times about how under-emphasized both service management and service parts planning in particular is and continues to be in companies. However, what surprised us to an equal degree was a recent search for books on this to
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