Service Parts Planning

Generally service parts planning differs from final product planning in the following ways:
- A high number of low volume irregular demand items in the planning database
- Inapplicability of traditional measures of forecast error (service parts management has much higher month by month forecast error than finished good forecasting. A service part can go many months with no demand at a product/location)
- A higher necessity to manage many locations as a single inventory “pool” – this means more transshipments between various inventory holding locations
- More complexity in procurement (end of life, lifetime buy, phased out suppliers) leading to different inventory holding strategies
- High variability in repair lead times (due to un-serviceable items which require inspection prior to repair lead time estimation)
- Inapplicability of common high volume forecasting and inventory management techniques (such as high volume forecasting algorithms and EOQ or POQ)
- Higher emphasis and need to handle obsolescence supersession and substitutability.
